Seriously. Repeat these steps:Be an existing Orcon customer in Wellington.Be a house of 7, with artists active in the online community and medical students that require Internet to study.Let Orcon know at the very start of October that you will be moving house on the 2nd of November, so they have a whole month to schedule it to go on at the new address on that date.Call them several times during October and be assured time and time again that "you will be able to just plug it in, and go, it's that easy" on the 2nd of November.Move in to new place.Call them on the 2nd, wait 45 minutes on hold, be assured that the Internet will be connected by 2pm, but if not, then "7:30pm at the latest".Call them on the 5th, wait 30 minutes on hold, be told that Chorus messed up the job and everything is "connected" but was "not signed off".Call them on the 6th, wait 30 minutes on hold, be asked the same ridiculous questions like every other time (believe me, ALL I've been doing is resetting the router), be told that it will NOT BE CONNECTED UNTIL THE 9TH. A whole week now.Call them on the 9th at midday. Be assured of with confidence that we'll be plugged in in the next "hour or two", but if not, "7:30pm at the latest". Ask the person to reiterate that after telling them that I've heard this before several times. Be reassured.At this point, top up your mobile another $20 (to a total of $80) of mobile data exclusively due to Orcon not having this sorted or providing us with any realistic timelines or reasons.Call them on the 10th in the morning. Be told to expect a call from them in the afternoon explaining the situation.Have absolutely no desire to be messed around anymore, and have absolutely no reason to believe Orcon will follow-through with any commitment, including the call in the "afternoon".Post on geekzone forums with hopes to either:Be told what the problem is, what is being done about it and that someone is actually assigned to this case that can see it through to the end, because so far I do not believe this has happened. That my account will be activated asap and I will be credited for the money I have spent on mobile data during minimal browsing for a period of over a week.Be told that I'm rude and impatient and be recommended another ISP that I can call up right now and have my Internet up by Monday afternoon.Thank you.
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