Genius Go - SMS Issue
We are currently experiencing an issue with our SMS gateway provider for the GeniusGo service.This means new installs aren't getting their signup code back.This is being worked on at the moment.No we...
View ArticleNot getting help
Does anyone have any good suggestions on another ISP except Orcon?Orcon it seems has out-sourced its help center to the Philippines and that is something I'm finding impossible to deal with. I've had...
View ArticlePoor latency to singapore. World of tanks S.E.A server.
Hi Orcon, Any idea why in WOrld of tanks my ping is approx 300-330ms avgI have two friends I tank with, One is on Xtra, connected to the same cabinet i am gets 220msFriend 2 gets 240ms on his t-stick...
View ArticleOrcon Wireless not compliant?
Am I right in thinking that Orcon is using 2 of the 3 channels by default on 2.4 ghz, and that this goes against 802.11 recommendations to only enable 20 mhz by default.For some reason it seems to...
View ArticleGenius - worse speeds yet, need help
Need help to get back to normal speeds, getting very tired of inconsistency from Orcon, worse yet is trying to contact support. Have done a reset, any ideas welcome. Thanksping = 85msdl = 1.9mbpsul =...
View ArticleLooks like Orcon doesn't want us as a customer anymore
We live in a semi rural area so only get ADSL1(according to the Chorus website an upgrade is not planned in the next 5 years ). We have been with Orcon for years and have always managed to get a better...
View ArticleGenius Firmware maintenance
Looking around the Orcon Support pages and this forum I could find no reference to this.Does anyone know what the latest firmware versions are (for the full and lite products)?For those on earlier...
View ArticleOrcon Genius Go discussion
Orcon is introducing today the Orcon Genius Go, a mobile client for its Genius phone service.With Orcon Genius Go you can user your smartphone as an extension of your home line. Incoming calls will...
View ArticleIssues with ping & speed at night
Hey guys,Late at night, occasionally starting as early as midnight, I've been noticing that my connection speed will absolutely drop and pings skyrocket. Restarting the modem fixes this for a few...
View ArticleUsenet Server
Hi all,I know there are a few of you here that use our Usenet server, and I have some bad/sad news for you.The server is at end of life/ almost dead. We are facing an expensive rebuild, plus engineer...
View ArticleOrcon like to hang up on people?
Rang their help desk from my Orcon home phone and got instantly told by the help desk after waiting 20 mins for them to pick up that they couldn't hear me and hung up.I then rang back again and finally...
View ArticleOrcon and Outlook not Working
I am getting Orcon connected on Friday but have a concern about Outlook not working properlyI can receive Email okay through my Orcon Email account, but it will not send. Works fine through my IPhone...
View ArticleVOIP not working
Hi there, I've been having trouble since the 24th of June with my VOIP phone line with the orcon genius. I have had no land line since then and Orcon has only ever contacted me regarding it once this...
View ArticleAny update on VDSL from Orcon
I've been quite happy with my current plan, but I'm up for renewal in September and Telecom are offering VDSL in my area.So Orcon will you be able to offer me VDSL by September, or after 10 years is it...
View ArticleBug in the system
Hi,I am an old Orcon Customer looking to re-join onto the Genius Plan.I tried to do this on the website and it says because I'm an existing customer I should use the account login. So I logged in and...
View ArticleCan an orcon rep contact me
I would appreciate one last shot at problem resolution before I waste my money seeking legal representation. Any method of contact is fine.I have an issue that has been outstanding for 10 business days...
View ArticlePort Orcon Genius number to 2talk
Hi All,Currently looking to port my number to 2talk from Orcon.Still on contract, but has anyone done this while still on contract?I'm assuming that the Orcon Genius is a bundle, so they may not allow...
View ArticleAndroid Orcon Go "not available in your country" but im in NZ
Ive just connected to orcon. I tried to download the Go app from Google Play, but it say not available in your country. I bought the phone in the UK, but moved to NZ recently. It is currently running a...
View Articlewhat was going on last night with international latency?
On Orcon Business UFB. Just after midnight latency went through the roof to the US.What was a 180ms ping jumped to 400-500ms. Made ssh rather hard!I have a /29 behind my UFB connection. Orcon must be...
View ArticleOrcon is a big trap, I was in, help......
After heard lots of bad comments for Orcon, I still decided to switch to Orcon Genius. Just want to cut the phone bill down a bit and thought I would be the bad luck person. Unfortunately I am.No doubt...
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