I know this is a pretty common complaint but it still seems petty to deny current customers a benefit that is offered to new ones thus creating different tiers of value and respect.I signed up for Orcon UFB in August and at that time, national phone calls were not free. But now all plans seem to have 'Unlimited' national calls added in. I have asked for a review but have been denied.While we are not big tolls users, it just seems miserable not to pass on this benefit to those who 'answered the call' a few weeks earlier. This is especially galling since I have lost phone and Internet access eight times in eight weeks with no sign of a fix. Maybe I should send an invoice for the price of my tolls to compensate for aggravation and time wasted?
↧