New UFB = Poor Performance?
Guys,Just after some opinions. We recently had UFB installed with Orcon. Our speedtest.net results are reasonably good - averaging around 22mbps down and 10mbps up (pings are normally <100ms)...
View ArticleAn ordinary (but good) Orcon story
We so often hear about bad news stories with ISPs, but rarely hear about the good news stories. There seem to be even fewer stories about the just plain ordinary. I thought I'd fix that.My...
View ArticleEquipment Rental Charge
Signed up to a genius plan recently and just got my first bill.I have been charged a $5 equipment rental charge (and a part charge for my first couple of week)The plan info clearly states free rental...
View ArticleOverlooking current customers
I know this is a pretty common complaint but it still seems petty to deny current customers a benefit that is offered to new ones thus creating different tiers of value and respect.I signed up for...
View ArticleSwitching to Orcon questions.
Hey guys I live in wellington and I'm planning on switching to Orcon unlimited deal and have just a few questions1. If I switch to Orcon will I keep my current home phone number?2. Will I have to use a...
View ArticleMedia release: Kordia and Orcon join forces
Media Release25 October, 2012KORDIA AND ORCON JOIN FORCESCombined business - Kordia New Zealand - positioned for strong growthKordia Group has today announced the integration of its two New Zealand...
View ArticleOrcon customer services Sucks
A simple request becomes a nightmareabout one month ago, I request to change my plan to unlimited plan, then I read their term and conditions and realized all unlimited users will be put in a different...
View ArticleOrcon Unlimited performance
Fed up with Slingshot, don't want to re-sign with them.What is the performance like with Orcon's unlimited plan? (generally, has it decreased much since the introduction of unlimited)
View ArticleOrcon Genius & Mac Setup to Stay Active Connection
I'm using Orcon Genius and Mac with Home Network. However the Network is the Genius yet I find that my Mac goes Offline after a period of time and need to re start the Mac and some times the Genius...
View ArticleHard calling/Caller ID
I thought I had blocked our number on the website that enables this but we appear to still be on a list somewhere as we are getting repeated calls from companies asking us to speak to the homeowner...
View ArticleIssues with an "unreturned" device + unacknowledged payment dispute
Hi all, I have recently (End Sept) cancelled my account with Orcon (with the $179 termination fee = a-ok.) However at the last billing cycle, (23 October) I got a bill from Orcon for $429.00 not just...
View ArticleOrcon - Second thoughts now...
After looking around to change providers (long story) settled on the Orcon $99 plan as being best bang for my buck. Great start with a couple of phone calls to very helpful people as I made inquiries...
View ArticleSlow rural ADSL advice
I'm hoping someone may be able to offer some advice on what my options are... I have recently moved to a block near Woodhill and I have terrible speeds and ping times. I've been testing using...
View ArticleBad customer service with fibre
I rung orcon 2 weeks ago to enquire about getting fibre installed at my property. Orcon said it was not available yet even though I had the flier in the letterbox to say contact a provider to be setup....
View ArticlePhone number porting
How long does it take to port a phone number?What does it involve?I've been waiting a week now with no phone :(
View ArticleAny suggestions Orcon home purple plan?
We're with Orcon for a couple of years now (signed over from previous flatmate). Its quite tempting when other ISPs offering more data cap, faster speed and cheaper price nowadays (looked into details...
View ArticleFTP on non standard high port failing on Genius
Since I changed to unlimited with the Genius hardware my FTP connection to a FTP server on a non standard high port number is failing.My FTP client asks me for my login password and then fails with:425...
View ArticleDisconnections tonight
Anyone else being disconnected constantly tonight (9 Nov)? I have tried three times to get through to the support people without luck, still on hold listening to music now....
View ArticleIs the Orcon Speedtest.net server counted as free traffic?
Can someone from Orcon confirm that the Orcon server listed on Speedtest.net is counted as zero-rated traffic against data usage?What about for Orcon business customers?
View ArticleHow can I increase my Internet speed?
Hey there,Moved to St Mary's Bay in Auckland earlier this week and went with Orcon's unlimited service. Currently we've been getting exceptionally poor speeds and was wondering exactly what to try to...
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