Genius during power outage
I am using Orcon Genius and have just experienced a power cut. As expected the Genius is dead in water without Broadband but I rang my phone from an external number and instead of it being re-directed...
View ArticleOrcon and Teamspeak Issues
Since changing to Orcon with our move to the north island and going through all the teething problems that their new Genius product had to begin with, I'm left with one lingering problem that their...
View ArticlePairing non-Genius handsets with a Genius Lite Router.
In Orcons literature the difference between the Genius Lite and Genius products is the phone hanset and therefore I have always assumed the Lite product could 'host' DECT handsets but did not come with...
View ArticleHardware Firewall using Genius
Hi All,Anyone tried to put a Hardware firewall in front of a Genius modem?I was thinking something like below not sure if it will work.Exchange --> DSL modem (192.168.1.1) --> Hardware...
View ArticleOrcon is looking at relocating its Philippines call centre to Southland.
http://www.stuff.co.nz/southland-times/news/8574512/Mayor-hopes-call-centre-will-set-up-in-cityYesterday, Mr Shadbolt said Orcon had decided to move its call centre from Manila back to New Zealand, and...
View ArticleThanks Orcon
Hi AllI just wanted to share my experience over the last twelve months since joining Orcon.At the start I was accidently put on to 30Gb plan when I had requested the 200Gb plan, $300ish worth of data...
View ArticleOrcon disconnect services without warning?
We've got a customer who is on Orcon ADSL with Genius phone line.We ported their phone number over on Monday and put a broadband transfer order in.Today the customer has advised us they've got no...
View ArticleOrcon business plan - poor service
After 8 years of service with Orcon for broadband and iServe for web and email hosting I am finally at the end of my tether. Our business requires a static IP so it naturally takes some doing to get me...
View Articleorcon genius - adding usb harddrive or something else itunes
Not exactly an orcon issue but well i ended up in this forumOrcon genius lite.Wifey has 10yr old laptop with fairly small hd we have around 20 - 30gb of music, i was thinking stick it on an external...
View ArticleSecond Level Support For Orcon over the weekend
I have been a loyal customer for Orcon for the last 6 years or so, but of late their service has taken a great dive to the depths of despair. I am on the Orcon genius plan and am now without Internet...
View ArticleCan orcon rep help me please?
I am sad to say that after many years I am no longer a customer. For whatever reason, genius has not been good to me so after what must be 8 years I have left. This leaves me with a little problem. I...
View ArticleOrcon Genius Issues - now with Baycorp
What a drama over something so small. My wife works for Kordia so as a staff perk she got a $40/month monthly credit off our broadband bill if we moved to Orcon. So we moved, we had a local landline...
View ArticleOrcon early termination fee when out of contract?
In December 2011, I agreed to a 12 month contract for service with Orcon, the 12 months came and went and I continued using orcon. In February 2013, I used the online form for moving house to transfer...
View ArticleOrcon data usage through the roof!!!!
In the last few weeks my data usage meter has gone through the roof. My connection(orcon genius) max is 12743kbps down and 1020kbps up. My normal average usage every other month has been about...
View Article[Not so] Closed Orcon Account
Hi guys,So around a year ago I was temporarily moved to Orcon which didn't work out so I churned (DSL, PSTN) back to Vodafone and have been with them ever since.The account with Orcon was closed and I...
View Article$0 overdue?
Orcon guys this made me LOL today but you might want to have a look at the system which sends these out.
View ArticlePeriodic disconnects using Orcon ADSL2+
Hi, sorry for any errors in posting etiquette this is my first post.For the last month or so I have been experiencing frequent disconnects from the internet from 11:30pm with my connection becoming...
View ArticlePCI Compliance Certification 'lapsed'at Iserve/Orcon
HiCan anyone recommend a provider that offers PCI compliance (Payment Card Industry) servers please? Iserve use to but emails to the CFO which were being answered a few months ago are now being ignored...
View ArticlePop Quiz Orcon Problem: What does this sound like to you?
Here's a brief description of an issue my in-laws recently experienced. I'm curious to hear what you think might be the issue here, and in a while I'll post what Orcon said was the issue and what they...
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