Slow Speed on Orcon Unliminited Plans?
HI. I've been an Orcon customer at home for a few years and recently joined the unlimited plan (for the kids). I'm now finding itpretty slow. even though we don't use that much -~200Gb I noticed that...
View ArticleContacting a manager at Orcon
Hello,I'm just seeing if anyone here has the email address for a manager at Orcon who is in New Zealand (not Manila) and has the power to apply a credit for terrible service.I'm getting the run around...
View ArticleOrcon Support
I have been a customer for orcon for many many years. Switched to Genius over the past week and I gotta say that the service has changed entirely.When I first signed up there pretty much wasnt any (...
View ArticleSomeone from Orcon sort it out already
speed test websites crash the genius during the uploadinternet speed slowly drops offresetting the router or momentarily pulling the link between the ONT and the genius improves things for a bitusing...
View ArticleNo Incoming calls for my Orcon Genius Line and same issue with Orcon Help...
I tried to report this yesterday morning , but with no luck. First through the support form on Orcon's page, then by calling the 0800131415(on a cellphone) then by another email through the support...
View ArticleOrcon email wiped
I've had my orcon email for almost 10+ years but today i was shocked to login to find that all the emails were wiped? they were still there last month?anyone experienced this?
View ArticleCan someone from Orcon please help me? Problem going on for too long
For the last month Ive been experiencing disconnects every night at 11:30 plus many other disconnects throughout the night. I've called up orcon many times and all they tell me to do is reset my router...
View ArticlePlease Please can someone from Orcon NZ help me?
I did not want to start this thread and avoided doing so as much as possible, Please can someone from Orcon in New Zealand help me? I am happy to visit head office on the North Shore as I live 3...
View ArticleOrcon Lite With DECT???
Im new to Orcon's fibre network, just been connected today, and i read on the modem box that the genius lite has dect support?Heres a picture of it. Whats your thoughts on it? has the station got DECT...
View ArticleThe process of leaving Orcon (or any ISP)?
Orcon require 30 days notice when cancelling your account with them. I'm also under the impression when you change ISPs that you are best to let your new ISP handle the transfer. What then, is the best...
View ArticleOrcon, Is this for real or a scam??
My wife and a friend of ours have received the email below today. My first thought was scam but i believe that you are upgrading your mail storage..:Dear ORCON.NET.NZ User, This message is from...
View ArticleBusiness bandwidth pool?
HiI'm an Orcon Business UFB customer.A few years back I remember reading a blog post on the orcon site about how business customers had a separate pool of bandwidth than residential customers to draw...
View ArticleThanks Orcon Support!
I'd just like to say thanks to Paul (ptinson) for finally sorting my Orcon UFB problems out.After he escalated the issue a wonderful person from Orcon rung me (on my mobile!). He asked some relevant...
View ArticleSpeed - Fibre
I was just wandering, i have a 100mbps down/ 50mbps up - fibre connection that has been just installed last week, and i am now thinking that maybe its a waste of money for such fast speeds that i...
View ArticleThoughts On Orcon unlimited
I am currently paying $126 for unlimited + phone line with Slingshot, and am thinking of swapping over to Orcon to take advantage of their $99 unlimited + phone line deal, for the $27/month savings....
View ArticleOrcon ADSL Sync Icon Orange - No Internet?
Hi,I got home from work last night to no internet - after checking network connections etc on my laptop and Iphone I looked at the Genuis Modem.Everything looked normal other than an Orange light on...
View ArticleONT keeps losing connection on UFB?
Hi,Has anyone had a fault whereby the only fix appeared to be pull the power from the ONT to restart it?I've had this occur about five times since having UFB installed.I've just tried logging a call...
View ArticleBizarre - Orcon Genius router crashing w/photo upload to Facebook
This is a strange one.I have a 100% repeatable anomaly happening with my Orcon Genius router - it's connected through Fibre/UFB - where if I select multiple photos to upload to facebook, it kills the...
View ArticleGoodBye its been a fun 10 years using Orcon
Bye guys and thanks to the Orcon team who helped out with Genius. I called up the accounts team yesterday and I'm on a 30day count down from last Thursday.Most of the years I had Orcon I had no issues....
View ArticleGoodbye and thanks for all the fish
I just received an email from orcon today stating that they are going to decommission the O zone and this is what it saidHi there,Just a note from us about some network changes you should be aware of....
View Article