Black Genius on UFB problem
I have raised a ticket for this via the online system but the 'within five days' to respond is a bit off-putting.Basically, there is no connection between the wireless and ethernet connections....
View ArticleNumber porting issues
I'm not going to get into the details but getting our number ported from MyRepublic to Orcon has been a nightmare so far. My understanding is that this is relatively simple (ask My Republic, they...
View ArticleOrcon UFB currently barely up
Websites keep dropping and not working, refreshing sometimes working, rebooting modem a few times, can't play xbox as it can't see anything xbox related. Tried going to orcon's website, took 3...
View ArticleOrcon Black wireless router
Hi AllAbout six months ago we changed to the fibre network and went with Orcon as the provider. They provided us with a black Orcon branded wireless router. Unfortunatley we have had not end of issues...
View ArticleOrcon DNS under DDOS Attack
Title says it all, patchy website loading etc, general instability. Inbound and outbound Genius voice can be affected.Team is working on it but it is both Dynamic and Distributed so mitigation is a...
View Article7 days for an asid transfer. orcon wrangle chorus!
hi. on the 10th my internet went down. dsl light on but internet light off. hnm.. so i call orcon "oh chorus are transfering you to a closer cabinet" "great!" i say. thank god too because for the last...
View ArticleOrcon VDSL settings?
Would anyone be able to help me configure my ASUS DSL-N66U to work on Orcon Genius VDSL?I have already sent them an email asking for the settings but I would like to know if anyone here has had luck in...
View ArticleOrcon UFB high pings to anything outside of Orcon's network
Anyone else getting this? Just anything past that isn't Orcon's seems really slow and laggy especially in games. Also noticeable speed drop. I'm guessing it's just the weather but this is fiber, I...
View ArticleOrcon UFB Connectivity Issued
I'm hoping someone can help me on here, as I'm struggling to make progress with the Orcon help desk. I'm in a new connection which has been working well for two weeks. Then on Friday it stopped...
View ArticleNF4V L2TP VPN Support?
Hi all, I'm trying to setup a VPN server at home so when I'm travelling I can connect back home.I have got a Synology NAS with built-in VPN module, and I can connect to it successfully with my iOS...
View ArticleCan only access certain websites
Hey guysHave a weird one for ya...Today I switched from ADSL to VDSL with Orcon. Technician came round and did his thing, got a new fancy white modem. No problems.Once he left we noticed that some...
View ArticleDNS and YouTube
Hi All, anyone have issues loading YouTube?I am getting vastly different results within 5mins and neither are working...First time it returned Addresses: 2404:6800:4006:801::200e 216.58.220.142...
View ArticleGenius Go App not working with Lollipop
My Genius Go app has stopped working since I upgraded to Android 5. Calls come in but I cannot answer and the person at the other end hears nothing but ring tone until it times out.This is a real pain...
View ArticleWhy do i have to enter a new contract!!!!!!!!!
Why must i enter a new contract for simply moving from a 30/10 ufb plan with phone to a 100/20 plan with no phone? (same price as far as i can tell) i have already been with orcon for over a year, how...
View ArticleGenius firmware update
Anyone got a link where I can find the latest genius firmware updates?
View ArticleOrcon+ (LLU) & ADSL Profiles
Hi all,This is more directed at Orcon's techs but feel free to chip in.We're currently looking at switching to Orcon from BigPipe to get a better connection speed on ADSL using the LLU equipment, our...
View ArticleOrcon ULL Insane Ping
Hi,I am on Orcon ULL and I have been seeing ping spikes in games such as CS:GO and just on the internet. I have done speedtests on wired with ping up to 7000ms ping. I have mostly seen it at around...
View ArticleHigher ping, normal speed.
Hi, So I'm having an issue where about a week ago my speed completely dropped out for a day or two and then recovered.Since then my ping has been sitting at about 60-70 to Auckland when it would...
View ArticleOrcon NF4V Setup
Hi team,I've been trying to get our new XBox 360 working online. It will connect to the network fine just not to the internet. So, as part of my googling/troubleshooting to try and fix this, I have...
View ArticleFibre Installation Issue
Hey guys, just wanted some help regard our flat dilemma with getting fibre installedSo my mates and I have moved into a a new flat in Dunedin which has fibre available (Great!), we've made a request...
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