GeniusGo / VoIP
Just wondering are there any Mac or Windows Programs that let you do the same sort of thing as Orcon's GeniusGo app? i.e. Whilst at home have some Mac Application open that rings / notifies you of an...
View ArticleADSL2 stability problems since connecting to Orcon
Since connecting to Orcon I've been having a few problems with my connection and I'm hoping to get a bit of feedback as to what I can try as I seem to be going around in circles with Orcon's support....
View ArticleDNS issues?
I have been testing this for a while now and I am convinced there are issues with Orcons DNS servers.I quite regularly get 'page not found' errors and have tried every fix and workaround the internet...
View ArticleOrcon: Why did you cancel my email account without telling me??
Last nite I went to check my email from Outlook and Orcon said my pass word was not valid. My Orcon login gave me an error saying that my login was rejected. I checked online and sure enough my account...
View ArticleGenius Voice Problems...
Hi,We are constantly having issues where people call us and they can hear us but we cannot hear them. Calling out from home is not an issue.Is this is a known issue with Orcon? It was occasional and...
View ArticleGenius lite modem, can't disable UPnP, just hangs
Hi, not sure if anyone can help. I have no need for UPnP running (afaik it can be a security risk to leave it running). When I try to disable it and click "save" the modem hangs and has to be rebooted....
View ArticleOrcon NF4V UFB router - NAT/Loopback problem with running a web server
Rather a niggly problem with the NF4V router - wondering if anyone else has hit this.Am running a web server behind my Orcon UFB connection.When setting up the "Virtual Server" - the router advises...
View ArticleiServe mail servers blacklisted
This morning I found half a dozen bounce back replies from emails that one of my sites automatically sends out over night. It seems the iServe mail server has managed to get itself blacklisted and a...
View ArticleConstant disconnects and slow speed. Any ideas?
Hey guys, I got called in by a customer at the local retirement village, as they were experiencing big problems with their internet (with orcon). Basically it keeps disconnecting frequently (sometimes...
View ArticleLatency / Speeds on Orcon VDSL in Christchurch?
Currently with another provider (but in the Callplus group). Might look at moving to Orcon.Truenet results look promising (and consistent) not to mention the national calling for a dollar more is...
View ArticleNew pricing never get transfered to exisiting customers - unless you call
I was on Fibre30 UL paying $99 and someone told me there is new promo for F100 UL at $95. So made a call to Orcon a/c and was told it will be effective next billing, in my case it will be 23 Dec. Is it...
View ArticleDetails for Dunedin's Gigabit plan
Can we get some more details about the upcoming $95 Gigabit plan for Dunedin UFB customers?So far all I've heard is that the download speed will be 1000Mbps and upload speed "likely" 500Mbps.Can we get...
View ArticleOrcon POTS phone with broadband in a UBA area.
If I live in in area with UBA (so I can get Genius), then can I still get a service through Orcon that has a POTS phone as well as broadband (ADSL2)?Or are you forced to go genius if you can receive it?
View Article.nz domain
Hi Guys,I have my domain name (co.nz) through you guys however not sure how to get the new (.nz) domain.I checked under my account Domains -> Register or transfer a domain however I can't see...
View ArticleISERVE web hosting down?
Seems to be totally down this afternoon. Can anyone else access it? Nothing on their status page about the outage.
View ArticleAnybody on the helpdesk today?
Been on hold for over 15 mins.VDSL has dropped out over 100 times in the last 2 days so can't call from home as line keeps dropping and my mobile reception is virtually non-existant
View ArticleLoyal customers not valued?
I'm a bit disappointed with Orcon. I've been on a Genius plan for >3 years, most recently on an Unlimited. I'm now moving cities and have arranged a move to the new address with Orcon. They...
View ArticleOrcon POTS Landline and Caller ID
Is Caller ID available on Orcon POTS landlines?Also, can you have your number withheld so people can't see it?
View ArticleNew connection droping out
I've just joined and noticed our connection is a bit up and down. The internet works fine for a period of time then just drops. It then takes another 2-3 minutes to reconnect. I noticed when it was...
View ArticleOrcon Voicemail Questions
So the other day I got a text from a family member saying my Orcon voice mail box was full. I rung the voicemail phone number and sure enough it was full (100 messages!) . A tiring 100 key presses...
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