Speed Update = Backend Change = Billing Madness ?
On 26th Feb, I requested a plan change (from "old" 30Mbs to "new" 100Mbs UFB). This meant changing from Orcon's "old" backend systems to their "new" backend systems; which I was aware of prior to doing...
View ArticleExtremely Slow Speeds
Orcon ADSL in Mt EdenTried rebooting modem several times, and laptop. Almost like I am capped at between 12-16 kb/s. Sometimes pages time out. Has been slow since morning.Still well within monthly...
View ArticleHuge increase in spam using iServe email servers
Is anyone else experiencing a huge increase in spam via the iServe email servers? Something changed at about the same time they changed spam filters from Death2Spam to CanIt. They appear to have...
View ArticleReally BAD "google/gmail" speeds
Hi,Anyone besides me getting really poor speeds on gmail / google connections? Using the ISP's DNS, so any load balancing / caching should be active (if they provide this).For example, here is a...
View ArticleLogging into modem
Has anyone got 401 Unauthorized when trying to login to your router at 192.168.20.1 ? I'm with ufb and have never had an issue before, just want to log in because my ipad can't stay connected to much...
View ArticleASB Bank unreachable?
Is anyone else on Orcon having difficulties reaching the ASB Bank website?>tracert asb.co.nzTracing route to asb.co.nz [210.55.180.37]over a maximum of 30 hops: 3 47 ms 49 ms 44 ms 203.97.25.86...
View ArticleWhat the odds ?
Something seems wrong with what Orcon Tech Support is telling me....Background:I have an Orcon Genius modem complete with Genius telephone handset. I've not had any problems accessing the internet or...
View ArticleHow do I get a telephone to work with my new White VDSL router from Orcon?
hi folks,Delighted to receive my new white VDSL router and have VDSL installed so that my internet is WAY faster than it was.....but I have had real trouble on the telephone side of life. Orcon assure...
View ArticleIPv6 config DD-WRT with Orcon UFB
Hey so i've got our orcon UFB working on my netgear R7000 with DD-WRT running on it, but now all that remains is making sure the IPv6 config is correct for when orcon turn it on, this is what i found...
View ArticleHow do i get a new router from Orcon?
Hi Guys,Anyone know who I would speak to about getting a new modem from Orcon. I have had the current one for 6 years or more and the phone has failed with it, currently using a protable phone...
View ArticlePhishing campaign targeting Orcon Mail users
There is a phishing campaign going on at the moment targeting Orcon Mail user credentials. Some users might receive the following email (that looks obviously fake, so no effort here) from "ORCON...
View ArticleADSL outage
Hi, Anyone else lose connection around 1pm today? I can no longer get PPP authentication. Standard ADSL connection (Queenstown area). No changes to anything, all working fine, went out for a walk and...
View ArticleUFB Orcon horror story. 4 months and counting
Hey guys...I decided to write a little (horror) story about the problems iv been having getting fibre installed...Its now up to 4 months and ongoing...My property is one side/half of a two unit...
View ArticleOrcon genius homeline - how to configure 2nd VOIP phone line
I see the VOIP voice configuration seems to suggest that the NF4V supports a second VOIP phone line - and it seems Orcon does not support/provide a second line.1. Can I configure the Orcon genius white...
View ArticleDo orcon traffic shape?
Suddenly I'm in the last few days getting dreadful performance of large downloads from a few sites. (This isn't torrent or other P2P traffic).I know other people in NZ getting fantastic performance...
View ArticleOrcon Gigatown Fritzbox 7490 - Genius Capable?
Hi all,I've just switched from Spark to Orcon and being in Dunedin received the Fritzbox 7490 to handle the Gigatown speeds. The summary of offer said I was to receive Orcon Genius and one of the...
View ArticleHow does number porting work - VDSL to Fibre upgrade?
We upgraded from VDSL to Fibre on Friday (internet is working great) but our phone number has not been ported correctly. After three calls to Orcon technical support we can now call out but they have...
View ArticleBill
Do we all get online bills from Orcon now with no date due ?This is my second one, but last month I queried it and they said it was because of a partial month/plan change. No so this month.
View ArticleUpgrading Fibre Plan Online
Hi,is there a way to enable fibre customers to be able to upgrade their plan online? I don't really want to phone the call center.. Thanks,DT
View ArticleOrcon email down?
Outlook cant connect to server, connection interrupted and errors out. Webmail reports incorrect password but I know my pass is 100% correct.
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