Disconnections and low speeds
Hi guys,For the past two months or so we have been having problems with our Orcon ADSL2+ connection, including low speeds, frequent disconnections that last 10 minutes and more lengthy disconnections...
View ArticleOvernight Outages
On 100/20 UFB with NF4V router since Dec last year.Recently I have had overnight failures with no Internet access and no phone. I can log on to the router so router is seeing the LAN. Rebooting fixes...
View Article.com Domains
Hi Guys,It looks like your Domains feature via the web portal isn't working.I was just checking some domain names and was surprised that these were available. When I went to the URL and WHOIS they are...
View ArticleNew to Orcon - Problems changing IP address
Hey all,So we have been with orcon for a month now. We switched from slingshot and we are having trouble changing our IP address.We are trying to obtain a new IP address because we have our website on...
View ArticleMoving my parents (10+ year customers) from Orcon
My parents have stuck with Orcon for over 10 years, customers since I was living at home and when they were actually the best ISP in Auckland. I've moved them to Bigpipe fibre now however, but Orcon...
View ArticleiPad connectivity
When I was on fibre 100 with the white router I had almost zero issues with my iPad but over wifi. With gig fibre and the new fritzbox I'm having nothing but issues with my iPad. Games/apps having to...
View ArticleForced on Google Safe Search and blocking sites
I just recently ran into this problem, whenever I use Google Search, the "safe search" option is always on, and I can not manually turn it off, I have already tried to log on different google account,...
View Articlelimit speeds on orcon router?
I'm on the 200/20 plan atm splitting the payment between 3 people and I'm thinking about upgrading to the gig plan which no one else wants to pay the extra 20/m for.. they said they don't care if I...
View ArticleNew Orcon account, connection date was 15th Dec and I still do not have...
Where do I start... I'll try and stick to the short version.I was advised by Orcon Sales team that I could get VDSL (but not Fiber) at my address, and that it would be faster than the ADSL I was...
View ArticleIPv6 teredo tunneling on Fritzbox 7490
How do you turn this on as it's required for multiplayer by Xbox gaming on the xbone s supplied by Orcon unfortunately the Fritzbox they use is limited in what you can fiddle with and I can't find any...
View ArticleBest way to deal with moving house
Hi,I'm with Orcon, had a LOT of trouble getting connected to fibre about half a year ago but it has been working ok-ish since then (though VERY slow lately, but might not be Orcon's fault). Will be...
View ArticleDNS dead?
I can ping 121.98.0.1 but dns requests there are timing out, curiously as are request even to 8.8.8.8
View ArticleTerrible Internet Speeds during Peak Hours
Over the past month I've been experiencing an issue with Orcon's VDSL Service. Every night after about 7pm and running until midnight my internet has been unusable. Normally throughout the day I can...
View ArticleIssues accessing overseas websites/video content
Hi allWe've recently moved house and signed up for Orcon Fibre. It's all installed and works great - download speeds circa 60 mbps which is fine for our purposes.Problem is, we can't access any...
View ArticleAccounts Problem
I have considered myself a loyal Orcon customer for over 4 years but I am at breaking point now. Since being moved to the new backend accounting system over a year ago my account has been a mess. I...
View ArticleAnybody from Orcon who handles iServe on here?
It's not very often I get grumpy but iServe are seriously dysfunctional beyond belief. I now have no email because their accounting and support systems are clearly useless.I renewed a domain in...
View ArticleInbound mail going missing
Ahoy,I've got an @orcon.net.nz address. Three e-mails I sent yesterday and today have not appeared, but other mail has. I logged into webmail, nothing in Trash and I can't see a Junk Mail folder. Two...
View ArticleHawkes Bay gigabit plan users
can anyone on the gigabit plan in HB please run a few speedtest.net runs to various servers and post their results please
View ArticleFritz Box OS updates
Have a question that is more likely aimed at any Orcon staff members that hang out in these parts.I see today that a new firmware for the Fritz Box 7490 was released taking it up to version 6.80 while...
View ArticleRequesting to leave ISP and being offered a better offer
Hi, Just wondering how many of you have requested to terminate your contract and been offered a better offer as an enticement. I used to do it regularly in the UK, most times with success. If you have...
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